DO YOU OFFER EXPEDITED SHIPPING?
Yes! We ship all packages via UPS. During checkout, please request express shipping.
WHERE DO YOU SHIP?
We are happy to ship throughout the United States. If you are interested in shipping to an international destination, please contact us at firstname.lastname@example.org.
WHAT IS YOUR RETURN POLICY?
We believe in our product and hope you will too! If for any reason you are unsatisfied with your purchase, we will issue a full refund for our party packages. Please note that the individual elements of the party package must be returned unopened. To process a return, please email us at email@example.com.
HOW LONG WILL IT TAKE TO RECEIVE MY PACKAGE?
All orders ship within 1-3 business days of the order date. We ship all packages via UPS from San Francisco, CA. Shipping time will vary by destination.
DO YOU CUSTOMIZE PARTY PACKAGES FOR DIFFERENT NUMBER OF GUESTS?
We offer packages for parties of 12, 16, and 24. If you have a different need, please email us directly at firstname.lastname@example.org
DO YOU OFFER CUSTOM PARTY PACKAGES?
Our Party Concierge is happy to work with you on custom parties. At this time, party themes are limited to those shown. However, we are adding new parties on a regular basis and welcome your feedback.